Here is a list of things to do now that you are here.

1. Personalize Your Profile In the upper right-hand corner, click your username and choose "User profile" to complete your name, add a photo ("avatar") and title, and set a Password.


2. Review Community Guidelines click here


3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!

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We are getting UHC rejections on telehealth claims, ie 90837 GT with POS 10 - is UHC no longer requiring the GT

carrie 8 месяцев назад в Billing/Electronic Modules обновлен ahuseby 8 месяцев назад 1
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Исправлен

Known Issue: Phone Support Outage (8/5/25) [RESOLVED 5:11 PM CDT)

Holly Byrnes (Manager, Customer Support) 8 месяцев назад в Known Issues обновлен 8 месяцев назад 2

Attention Procentive Customers:

Ensora Health is currently experiencing a phone system outage.

To reach support, please contact us via email or via our Support Portal.

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f43.89

Paula 9 месяцев назад в Codes/Rates/Diagnosis Modules обновлен 9 месяцев назад 1
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Reminder Scheduled Maintenance: Tonight, July 15th at 11:00 PM EDT

Holly Byrnes (Manager, Customer Support) 9 месяцев назад в Procentive News 0

Attention Procentive Customers:

We would like to inform you that Procentive will undergo scheduled maintenance on Tuesday, July 15, 2025 from 11 PM EDT to 2 AM EDT to implement security patching. Procentive will be offline during this time. We recommend saving your work prior to the maintenance window. 

To enhance security and system performance, monthly security patching will now be implemented moving forward. We will continue to provide advance notice of these maintenance windows to ensure minimal disruption.

We appreciate your understanding and support as we work to keep Procentive secure and optimized. If you have any questions, please reach out to our support team via the Ensora Health Support Hub or call 877-288-5583.

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Scheduled Maintenance: Tuesday, July 8th, at 10:00 PM CST

Procentive will undergo scheduled maintenance on Tuesday, July 8th, 2025, from 10:00 PM – 12:00 AM Midnight CST. During this time, users may experience downtime. We recommend saving your work prior to the maintenance window. 

This maintenance is necessary to ensure Procentive is running at optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.

If you have any questions, please reach out to our support team at Procentive Support

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