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Fixed

KNOWN ISSUE: WORKFLOW TASKS TRIGGERING RETROACTIVELY

Rachael Smith (VP, Professional Services) 5 років тому в Workflow Module оновлений 5 років тому 4

KNOWN ISSUE:  Workflow Tasks are triggering retroactive workflows.  Our engineers are currently evaluating this issue.  We will update you when this has been resolved.  If you have any questions please send a ticket to Procentive Customer Support.

Thank you,

Rachael Smith

Onboarding and Implementation Team Manager

Відповідь

Under review

Procentive engineers have a fix in place for this issue.  We will continue to monitor and resolve the issue at the end of the day if everything looks clear.  Please send a ticket to Procentive Support if you have any questions or need assistance.  

Thank you

How do you recommend we triage and clean up misfired workflows? 

Hi Kim,


Can you please send a ticket to Procentive support and we can help you troubleshoot the cleanup that may be needed in your database?


Thank you,

Rachael Smith