KNOWN ISSUE: WORKFLOW TASKS TRIGGERING RETROACTIVELY
KNOWN ISSUE: Workflow Tasks are triggering retroactive workflows. Our engineers are currently evaluating this issue. We will update you when this has been resolved. If you have any questions please send a ticket to Procentive Customer Support.
Thank you,
Rachael Smith
Onboarding and Implementation Team Manager
Solution
Procentive engineers have a fix in place for this issue. We will continue to monitor and resolve the issue at the end of the day if everything looks clear. Please send a ticket to Procentive Support if you have any questions or need assistance.
Thank you
This issue has been resolved.
Hi Kim,
Can you please send a ticket to Procentive support and we can help you troubleshoot the cleanup that may be needed in your database?
Thank you,
Rachael Smith
Service d'assistance aux clients par UserEcho
This issue has been resolved.