1. Procentive User Community
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0
Fixed

KNOWN ISSUE: WORKFLOW TASKS TRIGGERING RETROACTIVELY

Rachael Smith (VP, Professional Services) 6 aastat tagasi Workflow Module • uuendatud 6 aastat tagasi • 4

KNOWN ISSUE:  Workflow Tasks are triggering retroactive workflows.  Our engineers are currently evaluating this issue.  We will update you when this has been resolved.  If you have any questions please send a ticket to Procentive Customer Support.

Thank you,

Rachael Smith

Onboarding and Implementation Team Manager

Vasta

Vasta
Fixed
Rachael Smith (VP, Professional Services) 6 aastat tagasi

This issue has been resolved.

Ülevaatamisel
Rachael Smith (VP, Professional Services) 6 aastat tagasi

Procentive engineers have a fix in place for this issue.  We will continue to monitor and resolve the issue at the end of the day if everything looks clear.  Please send a ticket to Procentive Support if you have any questions or need assistance.  

Thank you

Vasta
Fixed
Rachael Smith (VP, Professional Services) 6 aastat tagasi

This issue has been resolved.

Kim Ross 6 aastat tagasi

How do you recommend we triage and clean up misfired workflows? 

Rachael Smith (VP, Professional Services) 6 aastat tagasi

Hi Kim,


Can you please send a ticket to Procentive support and we can help you troubleshoot the cleanup that may be needed in your database?


Thank you,

Rachael Smith

Customer support service by UserEcho