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Naprawione

Dr. First and User Community are Down

Alicia Swanson 6 lat temu w Known Issues • Ostatnio zmodyfikowane przez Rachael Smith (VP, Professional Services) 6 lat temu • 3

This is a global issue outside of Procentive affecting multiple websites. Please watch Comcast updates to know when they are back up and running. 

You can access some sites from your mobile devices. 

Odpowiedź

Odpowiedź
Naprawione
Rachael Smith (VP, Professional Services) 6 lat temu

This issue appears to be resolved by Comcast.  If Comcast is your Internet Provider, you should now be able to access the ProCare User Community and Dr First.  

Please let us know if you have any questions.

Thank you,

Jana 6 lat temu

Does this mean Medications Module is out of commission?

Alicia Swanson 6 lat temu

If you use Comcast, yes, it will be down.  Comcast is experiencing massive outages.  

Odpowiedź
Naprawione
Rachael Smith (VP, Professional Services) 6 lat temu

This issue appears to be resolved by Comcast.  If Comcast is your Internet Provider, you should now be able to access the ProCare User Community and Dr First.  

Please let us know if you have any questions.

Thank you,

Customer support service by UserEcho