1. Procentive User Community
  2. Known Issues
  3. Known Issues
0
Fixed

Dr. First and User Community are Down

Alicia Swanson 6 jaar geleden in Known Issues • bijgewerkt door Rachael Smith (VP, Professional Services) 6 jaar geleden • 3

This is a global issue outside of Procentive affecting multiple websites. Please watch Comcast updates to know when they are back up and running. 

You can access some sites from your mobile devices. 

Antwoord

Antwoord
Fixed
Rachael Smith (VP, Professional Services) 6 jaar geleden

This issue appears to be resolved by Comcast.  If Comcast is your Internet Provider, you should now be able to access the ProCare User Community and Dr First.  

Please let us know if you have any questions.

Thank you,

Jana 6 jaar geleden

Does this mean Medications Module is out of commission?

Alicia Swanson 6 jaar geleden

If you use Comcast, yes, it will be down.  Comcast is experiencing massive outages.  

Antwoord
Fixed
Rachael Smith (VP, Professional Services) 6 jaar geleden

This issue appears to be resolved by Comcast.  If Comcast is your Internet Provider, you should now be able to access the ProCare User Community and Dr First.  

Please let us know if you have any questions.

Thank you,

Customer support service by UserEcho