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Billing to new Primary Payer
Hello,
I have updated primary payer from Medicare to HealthPartners PMAP.
I did the wrong payer adjustment in payments module and used drop down to queue claims to HealthPartners PMAP.
# 1 the queued claims are now showing in the billing module
# 2 claims show 0 balance
I'm new to procentive so any help would be great. I need to get these claims billed out to HealthPartners.
Thank you
Respuesta
Respuesta
Hi Holly,
This would be a great question to send in a ticket to Procentive (or have a champion send it in)- our support team can look at the claims you're trying to send and help guide you through best steps for getting it sent out.
Thank you,
Amanda Kaufmann
Customer Success Manager
Servicio de atención al cliente por UserEcho
Hi Holly,
This would be a great question to send in a ticket to Procentive (or have a champion send it in)- our support team can look at the claims you're trying to send and help guide you through best steps for getting it sent out.
Thank you,
Amanda Kaufmann
Customer Success Manager