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Text Message Cancellations
When clients are cancelling their appointments through their text message reminders it isn't updating the Status of the appointment. Instead it says that they confirmed the appointment.
Service d'assistance aux clients par UserEcho
Hi Gabbi,
Please send in a ticket, or have a champion at your agency send in a support ticket and we will be happy to go through this with you!
Thank you,
Amanda Kaufmann
Customer Success Manager