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Text Message Cancellations

Gabbi 5 years ago in Appointments Module • updated by Amanda Kaufmann 5 years ago • 1

When clients are cancelling their appointments through their text message reminders it isn't updating the Status of the appointment. Instead it says that they confirmed the appointment.

Amanda Kaufmann 5 years ago

Hi Gabbi, 

Please send in a ticket, or have a champion at your agency send in a support ticket and we will be happy to go through this with you! 

Thank you,

Amanda Kaufmann

Customer Success Manager

Customer support service by UserEcho