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Text Message Cancellations

Gabbi 10 months ago in Appointments Module updated by Amanda Kaufmann (Customer Success Manager) 10 months ago 1

When clients are cancelling their appointments through their text message reminders it isn't updating the Status of the appointment. Instead it says that they confirmed the appointment.

Hi Gabbi, 

Please send in a ticket, or have a champion at your agency send in a support ticket and we will be happy to go through this with you! 

Thank you,

Amanda Kaufmann

Customer Success Manager