Vragen
0
Client Satisfaction Survey
Is anyone using Procentive to survey, via kiosk, client satisfaction? Ideally, we could then run a Procentive report to obtain and analyze data. Is anyone using Procentive like this or does Procentive have the capability to assist with client satisfaction administration?
Customer support service by UserEcho
I would be interested in knowing if Procentive has this capability via client kiosk as well.
I guess I'll create a Procentive ticket b/c no one's responding here. I'll let you know what I find out, Rochelle!
we have one in our kiosk forms but I don't know if it's one that we had made specifically or if it is a procentive ready-made form
Mark,
Are you able to collect the survey data using a Procentive report?
Yes :) we use form L278-1005 I don't know if it is specific to our organization as it was there before I started.
I am attaching a sample printout for your review. This survey goes in to clinical charting and you can create a workflow to alert you when one is completed so that you can review it.Survey
Thanks Kim!
Hi Kim, I really like this idea!! We collect surveys via email through another program, but some of our clients don't have email, so we end up having to send paper copies. I would really be interested in collecting the data through a report!!