Our office is new to Procentive since January. We purchased an Epson WorkForce ES-500 Wireless Duplex Color Document Scanner (TWAIN compatible) and are having issues with it with in Procentive. It will work for several hours then stop and then we can't scan for a while. Come in next day can scan and then again it stops working. We have contacted Epson and they are unable to help us as the scanner works just fine with the Epson scanning software. Can anyone recommend any scanners that are working continuously with Procentive for us?
Customer support service by UserEcho