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How to unlock a note

Samantha Nicole 5 years ago in Clinical Charting Module updated by Pat Stream (Director of Customer Success) 5 years ago 1

I thought I was saving and locked a note that I need to be signed by another person. How do I unlock it?

Answer

Answer
Completed

Samantha,

Unlocking a note is allowed with the correct permissions. There are typically only certain roles at an agency that have unlocking privileges. Start first with contacting the Procentive champion at your agency.

Answer
Completed

Samantha,

Unlocking a note is allowed with the correct permissions. There are typically only certain roles at an agency that have unlocking privileges. Start first with contacting the Procentive champion at your agency.