Is there an option in Procentive to have a waiting list for a PROGRAM, not just an individual provider? From what I can see, Procentive has a waitlist function in the Appointments Module, but this is only for each individual clinician/provider. Is there a specific function within Procentive that allows us to create a waitlist for a given program, which would allow all providers to see the list of clients on a waitlist for that program? Or is this function restricted to the use of individual providers? If there's a Program waitlist, those on the list will be able to be seen more quickly than if they had to wait for just one provider to have an opening.
Does anyone else use a different method to track those on a waitlist?
Customer support service by UserEcho