We have successfully moved Procentive to a new hosting system.
The first item for you to be aware of is to clear your cache.
Next, if you receive a message in Clinical/Charting that reads, "You do not have permission to view this Clients chart", Clear your Cache. See above for those articles.
In the Electronic Module, for any claims sent between 6/18-6/21, you will need to read the Response Report, even if the status column still says "sent". The reports came back in during the transition but the status was not able to update. We can confirm that this is fixed moving forward, but the status will not update for reports that were received on 6/22.
Customer support service by UserEcho