Питання
MN DHS ERA Delay
Hello,
Has anyone experienced delays in receiving their ERAs from MN-ITS in Procentive? We generally receive ours on Sunday or Monday of the payment week, but still have yet to receive them this week.
Chris
Відповідь
I ticketed Procentive on this yesterday and they stated" that there appears to be a delay on DHS end. Technically they have till Friday however they typically come in on Wednesdays when there is a delay in their system". Procentive is monitoring this as the week progresses
There is a delay with our Home Health ERA to so must be across the board -checks hit the bank this morning and the paper remit on MNITS is dated yesterday so hoping it comes today.
Ours are late as well, response from the ticket I sent yesterday from Kris stated:
As for DHS ERAs, we have not seen remits from DHS yet but DHS does have until Wednesday to send them.
Hello,
Please see the Procentive Live Updates Page. We have addressed this with DHS, and will continue to post updates there.
Thank you
Amanda Kaufmann
Customer Success Manager
Служба підтримки клієнтів працює на UserEcho
Hello,
Please see the Procentive Live Updates Page. We have addressed this with DHS, and will continue to post updates there.
Thank you
Amanda Kaufmann
Customer Success Manager