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0
Fixed

KNOWN ISSUE: Sending a Fax SQL Error Pop-Up

Rachael Smith (VP, Professional Services) 6 jaar geleden in e-Faxing • bijgewerkt 6 jaar geleden • 3

KNOWN ISSUE:

When sending a Fax in the Fax Module, a pop-up window detailing a SQL Error Message appears.  Please disregard this window.  

Faxes are still being sent and received.  

This pop-up window has already been addressed by our engineers and a resolution will be in place tomorrow.

Please send a Ticket to Procentive Customer Care if you have any questions.

Thank you,

Rachael Smith

Onboarding and Implementation Team Manager

Antwoord

Antwoord
Fixed
Rachael Smith (VP, Professional Services) 6 jaar geleden

This issue has been resolved.

StephanieG 6 jaar geleden

We are still receiving error messages when we are sending faxes.  When will this be corrected?

Deanna Cahoon-Draus 6 jaar geleden

Hello Stephanie, 

If you are still receiving error messages, please send in a ticket to Procentive so we can assist you.

Thank you,

Deanna 

Antwoord
Fixed
Rachael Smith (VP, Professional Services) 6 jaar geleden

This issue has been resolved.

Customer support service by UserEcho