0
Fixed

KNOWN ISSUE: Sending a Fax SQL Error Pop-Up

Rachael Smith (Care Team Manager) 1 year ago in e-Faxing updated 1 year ago 3

KNOWN ISSUE:

When sending a Fax in the Fax Module, a pop-up window detailing a SQL Error Message appears.  Please disregard this window.  

Faxes are still being sent and received.  

This pop-up window has already been addressed by our engineers and a resolution will be in place tomorrow.

Please send a Ticket to Procentive Customer Care if you have any questions.

Thank you,

Rachael Smith

Onboarding and Implementation Team Manager

Answer

Answer
Fixed

This issue has been resolved.

We are still receiving error messages when we are sending faxes.  When will this be corrected?

Hello Stephanie, 

If you are still receiving error messages, please send in a ticket to Procentive so we can assist you.

Thank you,

Deanna 

Answer
Fixed

This issue has been resolved.