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BCBS Rejected claims

Deb Fitz 3 years ago in Billing/Electronic Modules updated by Pat Stream (Director of Customer Success) 3 years ago 4

All of our  BCBS electronic billing files rejected with the error "Submitter not approved for electronic claim submissions on behalf of this entity
 Entity: Submitter"  Anyone else experiencing this?


Answer

+1
Answer

Good morning!  

Our Support Team has opened a case with the clearing house about this issue and they're currently waiting for a response. I will post a reply here once we know the issue and resolution.

Good morning Deb. Yesterday morning we experienced global rejections by BCBS. I created help tickets and awaiting response from Procentive. 

Yes, we've received the same rejections from BCBS.  Will wait for a response on the issue!

Yes, we recieved the same rejections this morning and sent a ticket to Procentive.  Waiting on a response.  

+1
Answer

Good morning!  

Our Support Team has opened a case with the clearing house about this issue and they're currently waiting for a response. I will post a reply here once we know the issue and resolution.