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payment entry mode & report mode for era's not matching

dez 7 year бұрын в Payments/ERA Modules updated by Tina B 7 year бұрын 5

We have noticed with a few of our ERA's that there is information that appears in the report mode side, but when we use the payment entry mode if is not there, this is actual payments that are not using up, not denials. Has anyone dealt with this or have suggestions?!?!