0
Clearinghouse denial: entity code
Need help troubleshooting a clearinghouse rejection. Randomly, there is a 3 week period in which a large portion of my OP SUD Ucare PMAP claims are getting rejected citing ":ENTITY'S SPECIALTY CODE, ENTITY'S SPECIALTY, TAXONOMY C
ODE.:ATTENDING PHYSICIAN"
I cannot figure out where this is stemming from. Nothing has changed w/our clinicians, billing, coding etc and the taxonomy code is the same as it has been. Strangely, this was only an issue for a few weeks in April. Did anyone else have this issue? Solutions?
Customer support service by UserEcho
Hi Steph
I had this happen not to long ago:
Check:
Staff Module
Billing Tab
Make sure you have the taxonomy in the "Specialty" field.
Hope that helps
Paula