When billing clients that have MA or PMAPs, is there a way in procentive to skip billing Primary once they deny CTSS services?
After the initial denial, what we do is put a note in the primary pay box on the client intake/payer tab. Then we move the MA into the primary position and make sure to review in the Time Module prior to billing.
Unfortunately for PMAP's, you'll always have to go through the primary (private) prior to billing to the PMAP. We also do this for all clients who utilize grant funding.
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