A champion will have the permission to access a staff profile, and change a password.
Simply open the staff profile, clear out the password section, enter a new temporary password and change the toggle for “change password on next log in” to yes. Save the staff profile and give the staff the temporary password. Next time they log in they will then be prompted to change their password.
Customer Success Manager
Сервис поддержки клиентов работает на платформе UserEcho