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How does the administrator change a password for your professional staff
Michael Kogan White il y a 5 ans
dans Staff Module
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mis à jour par Amanda Kaufmann il y a 5 ans •
1
Solution
Solution
Hi Michael,
A champion will have the permission to access a staff profile, and change a password.
Simply open the staff profile, clear out the password section, enter a new temporary password and change the toggle for “change password on next log in” to yes.
Save the staff profile and give the staff the temporary password. Next time they log in they will then be prompted to change their password.
Thank you,
Amanda Kaufmann
Customer Success Manager
Service d'assistance aux clients par UserEcho
Hi Michael,
A champion will have the permission to access a staff profile, and change a password.
Simply open the staff profile, clear out the password section, enter a new temporary password and change the toggle for “change password on next log in” to yes.
Save the staff profile and give the staff the temporary password. Next time they log in they will then be prompted to change their password.
Thank you,
Amanda Kaufmann
Customer Success Manager