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How does the administrator change a password for your professional staff
Michael Kogan White 12 kuud tagasi
Staff Module
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uuendaja Amanda Kaufmann (Customer Success Manager) 12 kuud tagasi •
1
Vasta
Vasta
Hi Michael,
A champion will have the permission to access a staff profile, and change a password.
Simply open the staff profile, clear out the password section, enter a new temporary password and change the toggle for “change password on next log in” to yes.
Save the staff profile and give the staff the temporary password. Next time they log in they will then be prompted to change their password.
Thank you,
Amanda Kaufmann
Customer Success Manager
Customer support service by UserEcho
Hi Michael,
A champion will have the permission to access a staff profile, and change a password.
Simply open the staff profile, clear out the password section, enter a new temporary password and change the toggle for “change password on next log in” to yes.
Save the staff profile and give the staff the temporary password. Next time they log in they will then be prompted to change their password.
Thank you,
Amanda Kaufmann
Customer Success Manager