0

NSF Check Received Question

Jen 2 years ago in Payments/ERA Modules updated by Kayla Kenworthy 2 years ago 1

Does any one have any suggestions on how to apply a NSF returned check to a clients account so the payments module shows the history.  We want to be able to see when we pull the client up through payments that they had a NSF.  I have reviewed the Refund/NSF Module and Knowledge Hub but did not find it helpful. 

We don't have many of them, but when we did, I believe we just made up a service line in the Time module for the NSF fee. We also try to make notes in the client notes and document the check in the Refunds/NSF module as well.