NSF Check Received Question
Jen 5 years ago in Payments/ERA Modules • updated by Kayla Kenworthy 5 years ago • 1
Does any one have any suggestions on how to apply a NSF returned check to a clients account so the payments module shows the history. We want to be able to see when we pull the client up through payments that they had a NSF. I have reviewed the Refund/NSF Module and Knowledge Hub but did not find it helpful.
Customer support service by UserEcho
We don't have many of them, but when we did, I believe we just made up a service line in the Time module for the NSF fee. We also try to make notes in the client notes and document the check in the Refunds/NSF module as well.