KNOWN ISSUE: Claims Sent Through Availity Have Rejection

Ashley Morschen (Project Coordinator) 4 years ago in Known Issues updated 4 years ago 1

For all claims sent yesterday morning (7/19) you may see this rejection message in the Electronic Module:

The Validator encountered an internal error :  com.edifecs.xengine.XEException:  com.edifecs.common.ecl.ECLException:  DB /opt/Edifecs/Common/UserECLDB/jECL/ECLRegistry is not ECL registry.. Invalid data: 030240928 

Availity informed us that their system was encountering errors which caused claims to reject with this message.

If you have not done so already, please resend any claims with this message.

Thank you!