0
Fixed
KNOWN ISSUE: Claims Sent Through Availity Have Rejection
For all claims sent yesterday morning (7/19) you may see this rejection message in the Electronic Module:
The Validator encountered an internal error : com.edifecs.xengine.XEException: com.edifecs.common.ecl.ECLException: DB /opt/Edifecs/Common/UserECLDB/jECL/ECLRegistry is not ECL registry.. Invalid data: 030240928
Availity informed us that their system was encountering errors which caused claims to reject with this message.
If you have not done so already, please resend any claims with this message.
Thank you!
Answer
Customer support service by UserEcho
This is now resolved.