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client address in create invoice

dglende 4 years ago in Billing/Electronic Modules updated by Pat Stream (Director of Customer Success) 4 years ago 5

Every client I try to send claims for today I get the error, The client address must not be empty or have spaces before or after. However there is nothing wrong, anyone else having this?

Answer

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Answered

The error that occurred this morning has been resolved. Thank you for your ongoing contribution to this group!

Yes, we have been having this issue all morning.

Yes. We are having the same client address issue. I submitted a help ticket. Looks like a global issue with the system.

We are too.  I have submitted a ticket to procentive this morning to address.

Ours has corrected. It was happening this morning, though.

Answer
Answered

The error that occurred this morning has been resolved. Thank you for your ongoing contribution to this group!