I've not been able to get a claim through the clearinghouse since the April 14th change to requiring personal NPI's. Our clinicians/supervisors don't have ind NPI's. Does anyone know of a work-around? When I called the PW provider desk they weren't even aware of the change and therefore were no help. Also, just to test it out, I entered our facility NPI w/a facility name and submitted a claim and it was still rejected.
Customer support service by UserEcho