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Issues with Procentive

Heather Wadie 6 years ago in Clients Module • updated by Amanda Kaufmann 6 years ago • 4

Good morning all.  Is anyone else having issues with Procentive this morning?  We have entered a client in three times and that person is not showing in our system.  I tried to open a ticket, but that doesn't seem to be working either.

sarah 6 years ago

Are you using Chrome? Sometimes clearing out your history can help. Logout and back in, and you might have that client entered three times. Chrome can be touchy sometimes. Might not be Procentive.

Heather Wadie 6 years ago

Already tried that.

sarah 6 years ago

Shoot. Good luck!

Completed
Amanda Kaufmann 6 years ago

Hi Heather, 

Thanks for submitting a Support Ticket. Glad we were able to work through this one with you. 

Best, 

Amanda Kaufmann

Customer support service by UserEcho