We have received the following notice from DHS:
Systems unavailable due to upgrade work from Saturday, September 15, 2018 at 6 AM CST until Monday, September 17, 2018 at 4 AM CST.
What does this mean for you?
Eligibility through Procentive will be unavailable during this time. This may also cause claims sent to MN MA (DHS) to fail.
We ask that you please wait to send claims to MN MA until their system is restored on Monday, September 17 at 4 AM.
Please contact the Procentive Support Desk with any questions. Thank you!
Customer support service by UserEcho