0
Fixed

Known Issue: Incoming/Outgoing Faxes Not Transmitting

Deanna Cahoon-Draus (Customer Care Specialist) 2 years ago in Known Issues updated by Alicia Swanson (Care Director) 2 years ago 1

We are aware that there is currently a faxing issue throughout Procentive. We are actively working with the 3rd Party to find a solution to this issue in a timely manner. We will provide more information as it becomes available.


Thank you for your patience.


Deanna Cahoon-Draus



Answer

Answer
Fixed

This issue was resolved as of 4:35 pm [cst], all queued faxes were sent out and any faxes received are now displaying.  


If you have further questions please submit a support ticket for our Care Team to help. 

Answer
Fixed

This issue was resolved as of 4:35 pm [cst], all queued faxes were sent out and any faxes received are now displaying.  


If you have further questions please submit a support ticket for our Care Team to help.