0
Fixed

KNOWN ISSUE: Claims Sent to Availity Not Received

Rachael Smith (Care Team Manager) 2 years ago in Known Issues updated by Ashley Morschen (Project Coordinator) 2 years ago 2 1 duplicate

We have been made aware that all claims submitted to the Availity Clearinghouse as of yesterday (5/22/18) are still in "Sent" status and do not have a 999 file.

This is currently being researched by our Engineering Team and with Availity directly.


More information will be posted to this Known Issue, as it becomes available.

Answer

Answer
Fixed

This is now resolved. All claims submitted to Availity on or after 5/22/18 should have a 999 file.

Duplicates 1

Yes, we are having the same issue.

Answer
Fixed

This is now resolved. All claims submitted to Availity on or after 5/22/18 should have a 999 file.