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Medical Assistance Mental Health Copay Write off?

Kayla Kenworthy 2 years ago in Industry News/Discussion 0

Good Afternoon everyone! I've been getting the run around, so I'm hoping someone has some advice.


I bill for a mental health facility in Minnesota. While looking online at our MN DHS website, I found a few different documents staying there are no copays for mental health visits. 


I contacted the state, and the rep I talked with said that we are supposed to write off copays and deductibles for patients with MA or a PMAP. Spend downs not included. 


This has put a lot of discussion into our office lately. 


Has anyone heard of this? These patients' claims are being sent and coming back with a Patient Responsiblility, so I would assume that if they had no copay, they wouldn't use a PR reasoning code.


Any info is appreciated! 


Thank you!