0
Fixed

KNOWN ISSUE: Missing ERAs from UBH/UHC

Ashley Morschen (Project Coordinator) 3 years ago in Known Issues updated 3 years ago 1

Procentive has received the following notice from the clearinghouse:

Some 835's for UnitedHealthcare (payer ID 87726) from check date 03-09-18 through 03-15-18 are delayed. A ticket has been opened with the payer for further research.

We will update this post once we are notified the issue is resolved. Thank you!

Answer

Answer
Fixed

Procentive has been notified by the clearinghouse that all 835s have been processed by the payer and sent to the clearinghouse. If you do not have your missing ERAs by Monday, March 26 please submit a ticket to the Procentive Support Desk for further research. Thank you!

Answer
Fixed

Procentive has been notified by the clearinghouse that all 835s have been processed by the payer and sent to the clearinghouse. If you do not have your missing ERAs by Monday, March 26 please submit a ticket to the Procentive Support Desk for further research. Thank you!