Is anyone else having issues with Availity-specifically with UCare? I have an entire invoice that was never received by UCare and I have verified eligibility, credentialing and everything else I can think of, resubmitted the entire invoice both in entirety and also in several smaller invoices (client by client) and the information is just not reaching UCare. Also, the interest isn't carrying over on my ERA's, when I actually get them. So far I have had 4 ERA's this year that were never loaded into Procentive and I am getting frustrated. A representative at UCare just told me about a clearinghouse called MN E-Connect. Thoughts? Suggestions?
Customer support service by UserEcho