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Billing for Homeless Clients

Rochelle Garcia 7 years ago in Clients Module • updated by melissa oliveraz 7 years ago • 3

Does anyone know how to bill for a client who is homeless.  In order to bill in Procentive you have to have those yellow fields completed but if I dont have that information not sure how to proceed.  Any suggestions???

+1
melissa oliveraz 7 years ago

We enter NPA in that field for no permanent address. We then enter the zip code of the city they are homeless in.

Rochelle Garcia 7 years ago

With entering the NPA, is that okay for submitting to insurance? or does the insurance companies need an address to process claims?

melissa oliveraz 7 years ago

No issues for us. I've even seen the insurance companies do this for the address. We have many clients that are homeless being that we work with mental health substance abuse.

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