Procentive has been made aware that the Ticketing Module
and Workflow Module are flashing for staff who have items that require their attention - as they should - but when accessing the Module, no items will be flashing.
We are actively working to resolve this, but in the mean time staff may wish to change the following setting to stop the flashing:
Settings Module > Preferences Tab > Ticketing Reminder Type > Solid
Updates will be added to this post as they become available.
Edit: Testing has determined that this did not effect the Workflow Module.
Customer support service by UserEcho