0
Fixed

KNOWN ISSUE: Flashing Modules

Jess Haagenson (Customer Care and Training Specialist) 2 years ago in Known Issues updated 2 years ago 1

Hello Everyone,


Procentive has been made aware that the Ticketing Module and Workflow Module are flashing for staff who have items that require their attention - as they should - but when accessing the Module, no items will be flashing. 


We are actively working to resolve this, but in the mean time staff may wish to change the following setting to stop the flashing:


Settings Module > Preferences Tab > Ticketing Reminder Type > Solid


Updates will be added to this post as they become available.  


Edit: Testing has determined that this did not effect the Workflow Module.

Answer

Answer
Fixed

This is resolved. If you experience further issues, please submit a ticket to the Procentive Support Desk.

Answer
Fixed

This is resolved. If you experience further issues, please submit a ticket to the Procentive Support Desk.