I'm fairly new to Procentive, so this subject may have been covered...
I got a calim back from UCare. It has takebacks which are fine...after processing almost everything in the claim, I'm still 2.77 short for a payment on a claim. That amount is in the left hand corner of the ERA in a blue dotted box that says:
Date Code Adjustment
12/31/2017 L6:IX 2.77
Is that available to use? If so, how do I process it? I found information on the Procentive Knowledge Hub about interest payments, but that doesn't seem correct.
Customer support service by UserEcho