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Explanation of Benefits/ COB
Is there a way to get COB information to flow over for manually entered claims instead of going into the COB tab and entering them yourself. This is the first billing system I have used that required it to be manually entered like this even with hand entering the payment.
Servicio de atención al cliente por UserEcho
The ERA module will do this for you. It will require some training but it is a great tool for entering payments/COB information.
I am referring to when you get a paper remittance, not electronic.