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Fixed

KNOWN ISSUE: MN MA Eligibility Scheduled Downtime

Ashley Morschen (Project Coordinator) 3 years ago in Known Issues updated 3 years ago 1

We have received the following notice from DHS: 

All functions of MN–ITS will be unavailable from Saturday, July 22 at 6 a.m. until Monday, July 24 at 6 a.m. while we do system maintenance. This includes 270/271 Real Time X12.

What does this mean for you?

Eligibility through Procentive will be unavailable during this time. This may also cause claims sent to MN MA (DHS) to fail.

We ask that you please wait to send claims to MN MA until their system is restored on Monday, July 24 at 6 AM. 


Please contact the Procentive Support Desk with any questions. Thank you!

Answer

Answer
Fixed

DHS has cancelled the scheduled downtime.

From DHS:

The Scheduled Maintenance downtime for this weekend has been CANCELED.   All applications noted will be up and running the normal weekend schedule.

We apologize for the confusion! Have a great weekend.

Answer
Fixed

DHS has cancelled the scheduled downtime.

From DHS:

The Scheduled Maintenance downtime for this weekend has been CANCELED.   All applications noted will be up and running the normal weekend schedule.

We apologize for the confusion! Have a great weekend.