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Printing in Client Module

Denise Gardner 7 years ago in Clients Module • updated by Ashley M 7 years ago • 4

I am trying to print staff lists in the Client module. I usually use the small printer icon on the bottom of the screen. I am getting an error message in both Explorer and Chrome and have cleared the cache in both. Anyone else having this issue?

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Answered
Ashley M 7 years ago

This is now resolved. If you are still experiencing issues, please submit a ticket to the Procentive Support Desk so we are able to assist you.

SarahG 7 years ago

We are having the same issue here!

Tina B 7 years ago

I am unable to open up a client in the client and payer module

Under review
Jessica Sommerfeld 7 years ago

Denise,

Thank you for letting us know. We have sent a request on to our engineers to review the printer icon errors. In the future, if you could please submit this in a ticket to the Procentive Support Desk we will be able to address it sooner.

Have a great day!

Jessica Sommerfeld

Answer
Answered
Ashley M 7 years ago

This is now resolved. If you are still experiencing issues, please submit a ticket to the Procentive Support Desk so we are able to assist you.

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