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Printing in Client Module

Denise Gardner 3 years ago in Clients Module updated by Ashley Morschen (Project Coordinator) 3 years ago 4

I am trying to print staff lists in the Client module. I usually use the small printer icon on the bottom of the screen. I am getting an error message in both Explorer and Chrome and have cleared the cache in both. Anyone else having this issue?

Answer

Answer
Answered

This is now resolved. If you are still experiencing issues, please submit a ticket to the Procentive Support Desk so we are able to assist you.

We are having the same issue here!

I am unable to open up a client in the client and payer module

Under review

Denise,

Thank you for letting us know. We have sent a request on to our engineers to review the printer icon errors. In the future, if you could please submit this in a ticket to the Procentive Support Desk we will be able to address it sooner.

Have a great day!

Jessica Sommerfeld

Answer
Answered

This is now resolved. If you are still experiencing issues, please submit a ticket to the Procentive Support Desk so we are able to assist you.