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Fixed
KNOWN ISSUE: MN MA Eligibility Intermittent
This morning we received the following notice from MN MA (DHS):
...We are seeing slow response times and errors returned for our Eligibility Real Time 270/271 application. I will send an update when I have more information regarding this issue.
What this means for you:
Until further notice from MN MA, eligibility run through Procentive may be slow and/or have errors. When we are notified this has been resolved we will update this post.
Thank you!
Answer
An update has been received from MN MA:
Response times have improved however we continue to see intermittent slower response times related to higher than normal volume today. We will continue to monitor and expect to see response time improvement as inbound volume returns to normal.
What this means for you:
Eligibility for MN MA and PMAP clients run in Procentive may continue to be slow but should improve. When we are notified this is resolved we will update this post.
Thanks!
Customer support service by UserEcho
Per MN MA this should be resolved.