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Fixed

KNOWN ISSUE: 1370 Payments Breakdown Report

Ashley Morschen (Project Coordinator) 3 years ago in Known Issues updated 3 years ago 3

We've been informed that the 1370 Report is not displaying the correct data for some customers. Our engineering team is working to update the 1370 Report and resolve this issue. Updates will be posted here as we receive them. Thank you!

Answer

Answer
Fixed

This has been resolved. Thank you for your patience while we worked through and tested this sneaky issue!

I ran this report today and the amounts are definitely off, by a lot.

I know, at first I thought it was just me seeing things :), thankfully its not just me. This report the other day was coming up with a big long error and sent a ticket to Procentive and they said they fixed it-then I got this.  Hope they get this fixed soon as I have reports that the accountant are waiting for from me.

Answer
Fixed

This has been resolved. Thank you for your patience while we worked through and tested this sneaky issue!