0
Fixed

KNOWN ISSUE: MN MA Claim and Eligibility Issues

Jessica Sommerfeld (Senior Product Care Consultant) 3 years ago in Known Issues updated 3 years ago 1

We've received the below information from MN MA/DHS:

"MN Medicaid’s Real Time Eligibility applications are currently experiencing sporadic outages due to issues with the MMIS Mainframe. You may experience sporadic timeout responses, and/or AAA errors with AAA03 = “42” (Unable to respond at current time). Our Mainframe staff are working to resolve the issue. We will send an update when the issues are resolved."


Please note that this may result in "No Response" status' on claims in the Electronic Module and errors when running eligibility until MN MA has this resolved. We'll update this post as soon as we know more. Thank you!

Answer

Answer
Fixed

Update from MN MA: MN Medicaid’s MMIS Mainframe team report that issues have been resolved. Real Time Eligibility applications should now be processing transactions as expected. Please let us know if you experience further outages.

Answer
Fixed

Update from MN MA: MN Medicaid’s MMIS Mainframe team report that issues have been resolved. Real Time Eligibility applications should now be processing transactions as expected. Please let us know if you experience further outages.