KNOWN ISSUES: MN MA Eligibility and Claims Intermittent
DHS (MN MA) has been having intermittent system issues today, resulting in some claims to come back with "No Response" status' in the Electronic module and eligibility requests to come back with errors. We are working with DHS to determine how long this will be an issue and they're working on resolving it as well.
Answer
DHS has stated that they've resolved both the eligibility and claims errors. You may submit eligibility as needed. Any claims that are listed with a status of "No Response" in the Electronic Module should be reviewed before resending to DHS. Please click on the Batch report link, if there is a 999 file listed at the top with a "(no errors)" then you do not need to resend, however if you do not see a 999 file, please resend the batch/invoice to DHS.
Customer support service by UserEcho
DHS has stated that they've resolved both the eligibility and claims errors. You may submit eligibility as needed. Any claims that are listed with a status of "No Response" in the Electronic Module should be reviewed before resending to DHS. Please click on the Batch report link, if there is a 999 file listed at the top with a "(no errors)" then you do not need to resend, however if you do not see a 999 file, please resend the batch/invoice to DHS.