Client Signatures

Good afternoon, 

Some clinicians seem to be experiencing some issues with obtaining client signatures for the following forms below. Are there any tips on how to use these forms. The complaint I am get the most is the client can see that they have signed on their end but it is not visible on our end. The other issue is if the client has to sign the document a few times. Does the link expire once it is sent- in other words you can only use it once. Are these documents time sensitive once sent via Procentive. 

S34-1000 Consent for Treatment and Telehealth and Payment Plan

S100200 Mental Health Individualized Treatment Plan / Review

Best, Keli