KNOWN ISSUE: MA Eligibility is down for maintenance

Kevin Holmes 7 years ago in Known Issues updated 7 years ago 1

From: Fenske, Clark W (MNIT)

Date: Nov 21, 2016 7:29 AM
Subject: MN Medicaid Real Time

Real Time Eligibility Users,

I was just informed that our Operations team is performing system maintenance that is impacting Real Time Eligibility connectivity. This will take about 1.5 hours.

Clark Fenske

Business Analyst | Program Management Division

Minnesota IT Services | Partnering with Department of Human Services /MNsure

540 Cedar Street

Saint Paul, MN 55155


The state has resolved the issue with eligibility for MN MA.

---------- Forwarded message ----------
From: Fenske, Clark W (MNIT) <clark.fenske@state.mn.us>
Date: Tue, Nov 22, 2016 at 1:34 PM
Subject: Connectivity Issue Resolved: MN Medicaid Real Time Eligibility Connectivity


I see that all Real Time applications are now up and taking traffic. Our Operations team worked diligently to find issues and now appears resolved.

We appreciate your patience with the ups and downs the past few days.

I will continue to monitor and hopefully all processing will continue to proceed well.

Thanks, Clark